Minimum order for any doorstep service will be Rs 499 and appointment has to be taken one day in advance.
Services offered are Male to Male and Female to Female.
Appointments once confirmed and booked can be cancelled till one day in advance to the order.
On special occasions* (Marriages, Weekends, Festivals and Public Holidays), 2-3 days of prior appointment is recommended.
In case of a cancellation of the service from our end ('www.telmalish.com' or 'Telmalish') due to any reason beyond our control (For eg; Strike, Natural Disaster etc.) the advance payment of 100% will be carried forward to the next preferred date given by the customer or will be refunded within 2 working days.
In case the customer wishes to cancel the appointment after paying 'www.telmalish.com' or 'Telmalish', the advance payment of 100% then can either be requested for an alternate date of service delivery or send us a mail request for full refund, we will do as per the agreement with the customer.
Telmalish.com provides Unisex doorstep beauty and salon services for both ladies and gents (Male to Male and Female to Female).
If the person availing the service is not available at the confirmed time and day of the service delivery then the entire advance payment of 30% of total value will be forfeited.
The service timing mentioned in the rate card is sacrosanct and all our therapists are trained to provide the best quality service within that time period. Any request for extension of service or intentional delays caused by the customer will result in us raising an invoice of 50% to 100% extra charge, over and above the actual price mentioned in the rate card.
It is the entire responsibility of the person booking the service and the apartment / residence owner to ensure that the male/female therapists/beauticians/hair artists visiting their premises are professionally respected and their personal physical or emotional safety is not breached under any circumstances.
Any deliberate abuse of the therapist's personal and emotional safety will result in criminal prosecution of the customer in the jurisdiction of a court in Delhi NCR.
For same day booking, if the slot is available, we will offer the services without any additional charges.
In case of Corporate events and house parties only 100% advance payment is acceptable.
Timings for serving orders for female customers are from 9.30AM to 6:30PM (only exception is Wedding and Party Makeup), and for male customers from 7:30AM to 8PM.
Based on the distance, conveyance charges may be applicable.